“How long more?”
The question every KL queue knows too well

Queue management, without the clipboard.

QueueIn is a Kuala Lumpur-based queue management software for clinics, cafes, and restaurants across Klang Valley. Businesses use QueueIn to let customers join queues through QR links or kiosks, view live waiting status, and let staff manage queues from a dashboard. Customers join by scanning a QR code — no app download required — and can opt in to WhatsApp updates about their place in line.

Common questions

What is QueueIn?
QueueIn is a queue management system for clinics, cafes, and restaurants in Kuala Lumpur and Klang Valley. Customers join your queue by scanning a QR code and watch their place in line from their phone. Staff manage everything from any device.

Do customers need to download an app?
No. Customers join and follow the queue in their phone browser — nothing to install, no account needed.

Can customers get WhatsApp updates?
Yes, if they opt in and your account has WhatsApp notifications enabled. Updates are sent when their turn is near, but delivery depends on WhatsApp and is not guaranteed.

How much does QueueIn cost?
QueueIn is free during Alpha for participating Kuala Lumpur and Klang Valley businesses. We will give advance notice before any charging begins.

Operated by: Effortless Engine Sdn. Bhd.
Company No. 202601018243 (1680340-K)
Service area: Kuala Lumpur & Klang Valley
Contact: 019-205 0235 (Mon–Fri 9am–5pm, Sat 9am–1pm, Sun closed) | support@queuein.my